The Small Stay
Privacy matters.
So does your trust.
We believe good relationships begin with transparency. This policy explains what information we collect, how we use it, and the care we take with what you share.
PRIVACY POLICY · EFFECTIVE NOVEMBER 2, 2026
Our Commitment to Privacy
The Small Stay (“we,” “us,” or “our”) provides hospitality consulting, rental-launch services, property presentation, website design, pet-ready preparation, and optional guest operations for independently owned small properties.
This Privacy Policy applies to information collected through our website, thesmallstay.com, and through communications relating to inquiries about our services.
We aim to collect only information reasonably needed to respond to inquiries, evaluate potential projects, provide agreed services, and operate our business responsibly.
1. Information We Collect
When you contact The Small Stay, you may voluntarily share:
- Your name and email address
- Your telephone number, if you choose to provide it
- The general location and type of property you own or manage
- Approximate property size and guest capacity
- Details about your current rental situation and goals
- Property photographs, listing links, or other materials you voluntarily share
- Information related to services you request
- Our email correspondence and subsequent project communications
Our initial inquiry process does not require financial account information, payment card details, government identification numbers, or sensitive personal records. Please do not send such information through ordinary email.
2. How We Use Your Information
We use information you provide to:
- Respond to questions and service inquiries
- Evaluate whether a property is a good fit for our services
- Discuss project scope, proposals, and pricing
- Develop agreed property positioning and hospitality materials
- Communicate about ongoing projects and services
- Maintain business records and meet applicable obligations
- Protect the security and proper operation of our business
Contacting The Small Stay does not automatically enroll you in a marketing newsletter. We will not add you to a promotional mailing list without an appropriate basis or permission.
3. Property Information and Photographs
We understand that owners may share photographs, rental details, property descriptions, and other materials that are not intended for public distribution.
Information submitted during an initial inquiry is used to evaluate and discuss potential services. We will not publish an owner’s private property photographs, confidential business information, or project materials as a public portfolio or promotional case study without appropriate authorization.
If you engage us for listing development, property websites, or other public-facing materials, the specific content approved for publication will be addressed during the project.
4. Website Hosting, Cookies and Analytics
Our website is hosted through WordPress.com, a service operated by Automattic.
When you visit our website, WordPress.com and its associated services may process technical information such as your IP address, browser information, device characteristics, page visits, referral information, and cookies or similar technologies. This information may be used for website operation, security, performance, and visitor statistics.
Some cookies are necessary for website functionality. Others may support features, statistics, or preferences depending on the services and settings in use.
For further information, please review:
You may manage certain cookies through your browser settings and any applicable cookie controls displayed on our website. Disabling some cookies may affect website functionality.
5. Email Communications
Our website provides an email-based inquiry option. When you select the contact button, your email application may open with suggested questions about your property.
Information is not sent to us until you choose to send the email. Once sent, the message is processed through the email services used by you and by The Small Stay.
Please avoid sending sensitive financial information, passwords, or personal identification documents through the initial inquiry process.
6. Sharing Information With Others
We do not sell property-owner contact information or use information submitted through inquiries to build lists for sale to third parties.
Information may be processed by service providers that help us operate our website, communicate with clients, maintain records, or carry out agreed projects. These may include website hosting providers, email providers, and other professional service providers when relevant.
We may also disclose information when required by applicable law, to respond to lawful requests, or to protect legitimate legal or security interests.
Where a project requires sharing materials with an external photographer, designer, printer, or other provider, we will address the relevant arrangements and approvals with the property owner.
7. Information Security and Retention
We take reasonable care in handling information shared with us and use established service providers for website hosting and business communications.
No method of electronic transmission or storage can be guaranteed completely secure.
We retain inquiry and project information for as long as reasonably necessary for business communications, services, recordkeeping, dispute resolution, or legal obligations. When information is no longer needed, we aim to delete it or otherwise handle it appropriately, subject to applicable requirements and service-provider retention practices.
8. Your Privacy Choices
You may contact us to ask what personal information we hold about you, request corrections, or request deletion of information you previously shared.
We will review and respond to requests as appropriate under applicable privacy laws. Some information may need to be retained for legitimate business, contractual, or legal reasons.
Depending on your location, additional privacy rights may apply. You can contact us using the email address below to make a request or ask questions about our information practices.
9. Links to Other Websites
Our website may contain links to external websites, service providers, and online resources. We are not responsible for the privacy practices or content of websites operated by others. We encourage you to review their individual privacy policies.
10. Children’s Privacy
The Small Stay provides business services to property owners and is not intended for children under the age of 13. We do not knowingly solicit personal information from children through our website. If you believe a child has provided personal information to us, please contact us so that we can address the matter.
11. Updates to This Policy
We may update this Privacy Policy as our services, website features, or information practices evolve. Changes will be published on this page with a revised effective date.
12. Contact Us About Privacy
If you have questions about this Privacy Policy or would like to make a request relating to your personal information, please contact:
The Small Stay
Website: thesmallstay.com
Email: kathleen@lifeunleashed.com
Built on Trust
Your place. Your story.
Your privacy.
Thoughtful relationships begin with respect for what you share.
The Small Stay · Small spaces. Remarkable places.
